Permanent & Irreversible Action Notice
Deleting your account is permanent. Once completed, your registered mobile number, profile information, saved preferences, trivia history, and device tokens will be permanently expunged and cannot be recovered.
1 Application & Developer Information
In compliance with the Google Play User Data & Account Deletion Policy, this page provides complete instructions on how registered users can delete their account and associated data from the Ratan 567 mobile application.
2 Option 1: Instant In-App Deletion (Recommended)
If you currently have the Ratan 567 application installed on your Android device, you can delete your account instantly:
Open Ratan 567 & Sign In
Launch the application on your Android phone and log in to your account.
Navigate to Profile / Settings
Tap your profile icon or open the side drawer menu and tap on Profile / Account Settings.
Select "Delete Account"
Scroll down to the bottom of the screen and tap the red Delete Account & Data button.
Verify Identity (Password or OTP)
Enter your 6-digit password or request a 4-digit SMS OTP to verify ownership.
Confirm Deletion
Tap Confirm Permanent Deletion. Your account session will terminate immediately and your data will be purged.
3 Option 2: Web Deletion Request Form
If you have uninstalled the application or cannot access your phone, you can submit a manual deletion request below. Our compliance team will process your request within 7 business days.
4 Data Retention & Purge Policy
| Data Category | Action Taken | Purge Timeline |
|---|---|---|
| Account Credentials (Mobile, Name, Password Hash, PIN Hash) |
Permanently Deleted | Immediately / Within 48 hours of request verification |
| Device Identifiers & FCM Tokens (Push notification tokens, active sessions) |
Revoked & Deleted | Immediate session invalidation |
| In-App Trivia & Scores (Quiz attempts, progress badges) |
Permanently Deleted | Deleted with user record |
| Security & Anti-Fraud Logs (IP address at registration, rate-limiting audit logs) |
Retained up to 180 Days | Retained strictly for cyber-security and fraud dispute defense as permitted by law, then automatically expunged |
5 Need Assistance?
You can email us directly with the subject line "DATA DELETION REQUEST - [Your Mobile Number]":